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Enter your firmware password to continue starting up.
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If you set a firmware password on your Mac, you might see a lock icon at startup if you try to start your Mac from another volume like an external drive or macOS Recovery. If this is your personal Mac, try reinstalling macOS using macOS recovery. Contact your IT department for more help. If you're using your Mac at a school or business, it might be trying to start from the wrong version of macOS. When you see a circle with a slash symbol instead of the Apple logo, it means your Mac couldn't find a valid System Folder to start up from.
#Mac internet recovery spinning globe no progress bar install
If a question mark appears after you install a software update, select your startup disk again using macOS Recovery. If you still see a question mark after waiting a few seconds, use Startup Manager to start up your Mac, then select your startup disk from System Preferences. Wait a few seconds to see if your Mac is able to locate the startup disk you specified. This can happen if the disk selected in the Startup Disk pane of System Preferences isn't available.

If you see a folder with a question mark appear instead of the Apple logo, it means your Mac couldn't find a local or network-based startup disk. You might see one of these screens appear during startup if you've changed your startup options, or if there's an issue starting up your Mac. Choose your user account name and enter your password to log in.Īfter your Mac is finished starting up and you're logged in, you see your desktop picture and the Dock. If your Mac doesn't have FileVault enabled, or you turned off automatic login in System Preferences, you see a screen showing the available user accounts on this Mac. This lets you know that your Mac is reading files from the macOS System folder.

This tells your Mac where to locate the System folder on your startup disk.Īfter your Mac locates the System Folder on your startup disk, a progress bar or spinning wheel appears on the screen. When you see the Apple logo appear, it means that the computer has found the startup file "boot.efi" on your startup disk.
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If you've enabled full disk encryption using FileVault, you're prompted to enter your user account name and password to unlock your startup disk. If you're using an external display, make sure it's connected properly and turned on. If an image doesn't appear on your screen after a few moments, try turning up your display's brightness. The display screen might appear black or gray at this point in the startup sequence, and the display's backlight should turn on. If you've added memory to your Mac, check to make sure that it's installed properly.Īfter the power-on self-test is complete, your Mac sends a video signal to your built-in and connected displays. If you hear additional beeps or chimes at this point, this indicates a possible hardware issue and the startup sequence halts. It then performs a power-on self test (POST) and a BootROM test. Your Mac initializes its BootROM and memory (RAM). When you first turn on your Mac, the screen is black and you hear a startup sound if your Mac is from early 2016 and earlier.
